Internet marketers have for ever been trying to work their way around this embedded net culture by producing more influential sales copy and creative deliveries. They focus on the value and utility a product provides and work with the emotional side of the consumer to make them think “this is really worth it… if I was to buy 1 coffee a day for”.. and so on.

However I have noticed a recent change in marketers, notably Internet marketers, and the way they go about selling their products. It looks like we are heading into a world where everyone is starting to understand the power of the word FREE. 6 months ago you would never have seen it but today the net is full of FREE digital products with many of these products worth several thousand dollars. If they are not free then they are free + shipping. You buy the product for free, they send it out and all you pay for is shipping and handling. Easy.

So how are they making their money?

The answer is in the back-end. Every good marketer (even every bad marketer!) knows that once someone has committed to buying from you, then they are more likely to buy from you again no matter the size of the initial investment. This is because you already have them saying ‘yes’. Even if you give something away totally free you have already started the ‘yes’ process and developed an emotional need for the consumer to reciprocate. What do I mean by reciprocate? Well if you give something away for free you trigger something inside your consumer saying “man I should give something back, I got this for free.. may I should..” This is purely subconscious but its a fact and it’s extremely powerful.

What is in the back-end and what do they do?

Once you have said the first “yes” they simply hit you up with a few upsells and upgrades to the original product. Or put you into some type of continuity program where you get the first month free and then are charged a monthly fee for there newsletter or whatever it may be. Some people may think this is sneaky but most good marketers will make it very easy for you to opt out. The easier it is for you to opt out, the more likely you will hold onto it on your own accord because you have been given the option and therefore built an element of trust.

Do the numbers add up?

You bet. Imagine you were selling a $97 product and were able to sell 100 of these with a recurring of $30 a month. You would make $9700 + $3700 per month. Ok now imagine you were to offer that $97 product for Free! Think about the numbers you would receive. Say the amount you sell has increased to 300 which means you will make $0 + 9000 per month. This means you forgo the original hit but make 3x per month, every month, comfortably making more revenue over the next 2 months. Not only do you make more money, its a hell of a lot easier to sell something for free than to try and charge $100 for it! On top of this you can always offer back-end upsells and the more people you have exposed to these back-end offers, the more money you will make. If you offered these upsells to the original 100 buyers then you would simply have less numbers going through your sales funnel meaning less additional revenue.  Also remember that the more people you have on your buyers list, the more you can sell them in the future!

So its a no brainer really. For your next launch, try offering something for Free. Promote it like mad and then hit them up on some great back-end offers and a continuity program. You’ll be surprised how easy it is as well as the long term benefits it provides.

Don’t think about your big up front as this can blind you. This about your list, your backend and your reccuring. This is where the money lies.

1) Pay Per Click Advertising and Google Adwords – If you don’t know what your doing, this thing will bring you and your house down. You can effectively blow $50 in 5 minutes with absolutely no result. Most newbies don’t enable their tracking, group their keywords or optimize their site or ads and climb a blind and uphill battle the whole time. When a sale comes in they get excited but have no idea what actually resulted in conversions so they just pump more money into it until they run out.

2) Niche sites – Many marketers like to try a whole bunch of niche sites to test which ones work. Factor in the cost of domains, hosting, programming and design and you got yourself a nice little intravenous drip hanging from your wallet. Drip. Drip. Nice.

3) Not understanding your business systems – Most relevant to entrepreneurs selling physical products. You’ll see this when you sell at a small(ish) mark-up yet forget to factor in taxes, various fees (Paypal) and advertising. I got stung with this when I didn’t correctly factor in GST while I was selling a range of products. For example if I bought a $100 product and sold for $130, I still had to pay my Paypal fees as well as tax (10% for Australian sales) which meant I made about $6 for selling a $130 item! A simple mistake anyone can do when you start smelling profit, no matter how small it is. Next time, make sure its really profit!

4) Information overload – Many a new marketer signs up to multiple training courses in different micro-niches (PPC, Affiliate, Launch, Membership Sites, Copy Writing etc) and ends up being confused out of recognition. Too much information is never a good thing. Stick to a couple of basic systems, test, measure, rinse and repeat the good. Don’t do everything at once. Alternatively get a completely comprehensive course which you can follow step by step covering all the factors. The best complete course going around is the Bootstrapedia course… you like that? A little self serving I know! But get your Free report, you may find it useful.

5) Giving up – If you fall you get up. Don’t crawl a little further then play dead, you’ll get no where. Expect to fail. Know you will. Once you embrace this and understand that there is a real possibility of failure, you won’t fear it and you’ll be more equipped to get up and get back into it. Everyone fails at some point, your no different so just take it in your stride and try again. Why is this expensive? Well you’ve wasted money and time putting things into action but decided to drop it when the going got tough. Little do you know that this effort could possibly turn into a success just around the corner, but you gave up didn’t you?

These are my top 5 tips for losing money online. If you want to try them out feel free, they really work! Guaranteed!

Twitter is now trying to find a way to make money. Interestingly enough they have no clue how they are going to do it. They have already stated that advertising is not an option they are currently considering for their revenue model so where will it lie?

My take on this is simple: why start a business with no revenue model whatsoever? No you might think that this is quite a narrow minded view but the main reason for thinking like this probably isn’t what you think.

Let’s use a few examples (I love my examples!) and take Facebook for example. Now Facebook has always had some type of advertising on the site and I remember the first type of ads were tower banner ads. That was pretty much it and probably didn’t make them a lot of money. But it set a precedence. Users were comfortable with the advertising. So ramping up the ads into a full blown network, although not the most successful, didn’t put too many people off because it has always been there.

Same with Google. I’ve always known Google with two columns, one for organic and the other for sponsored links. Of course at some stage it was just organic search but the ads were put in quite early on, showing a defined revenue model and the users happily accepted it.

On the other hand you’ve got other start-ups like Twitter. These guys have built a massive following and have in no way monetised it. The negative effect isn’t in the fact that they are not making money now but the inability to easily implement a revenue model in the future. Taking the earlier examples, their revenue models crept up early on and didn’t cause to much of a flutter among the users. However Twitter has always been a free, non ad-obtrusive service with a host of loyal followers. Throw in a need to charge for anything and their loyal base will be kicking and screaming. This is their own doing.. they dug a hole from day one.

You can find clear evidence of this when reports came through of an agreement to form Twitter TV and Twitter’s most famous user Ashton Kutcher, made the following statement: “Wow I hope this isn’t true. I really don’t like being sold out. May have to take a twitter hiatus”. This shows any sign of Twitter trying to profit from their micro-blogging service, they are shunned by their most loyal and popular “Tweeters”. I can’t help but feel that if they implemented some type of revenue strategy from day 1… it may not have been so difficult.

Many budding entrepreneurs struggle to start for a simple lack of inspiration. A great deal of time is spent mulling over ideas, discussing sectors and making models. This has been an issue for me in the past – I would fret over a concept for a long time before taking the plunge.

One free day I decided to look back and see which ideas, out of the many attempted, have been successful. It didn’t take very long to reach two conclusions: 1, there was a very clear, and seemingly inexplicable, relationship between planning and success & 2, the successful enterprises were all niches/markets/products which I personally enjoyed.

Now, the relationship between planning and success was inexplicable because it was inverse: from diamond brokerage to art dealing, the successful projects were ones which I dove into with very little planning.

At this point I would imagine other business writers to frown deeply but I did manage to justify this quite quickly.

I don’t know about those reading this but when an idea comes for a business it is seldom in an industry which I am intricately familiar with at the outset. I may have only scant knowledge of a business sector but still believe that the idea is a solid one with good potential. The courses of action from this point are to either do meticulous research on the sector and come up with ‘solid’ plans or to simply jump in at the deep end and learn along the way.

The reason why I believe the latter approach is over-whelming successful for me over the former is because the real world is not the most black and white of places. Written material, strategies, reviews etc. present a simplified version of the world covering only those concepts essential to the topic being presented. It is important this is done because otherwise every article in a magazine or newspaper would be the size of an encyclopaedia BUT it is not a true reflection on the real world.

An idea can sound great on paper but have very limited application in real life. I’m sure we all know the cliché about ‘the school of life’ but I find is so true for business. We are bound to make mistakes and stumble along the way but the sooner we expose ourselves to that risk of failure, the sooner we start learning and bettering our ideas.

This isn’t a suggestion to skip all the ground work but, from personal experience, I have found that when this is kept to a minimum the exercise is far more dynamic and self-correcting.

The caveat I would put here is that all projects I have attempted have been carefully budgeted so I a total loss of the resources allocated to them wouldn’t hurt. Many people go into business risking a great deal: money they cannot really afford to risk in this way. In such cases research is important to assure the individual they have considered as many factors as possible.

I think my point does largely stand for to those looking at internet business opportunities, often these start from an idea to generate a small side income which can then grow. In these cases I really believe practise makes perfect. There are so many nuances with e-business that it is almost impossible to get a feel for it unless you give it a try. The most important thing is to know from the outset how much you are prepared to invest.. or lose, in the venture.

The second point comes out of the above. The most successful ideas I have realised have been ones which I was passionate about. To give an example; I’m a big art fan. I love art in all of its forms and wouldn’t restrict my interest to one particular style. Whenever I have the opportunity I seek out and buy paintings, largely by emerging artists.

At the same time I meet many people in the daily course of my work. Through initially casual conversations I discovered that people took a great interest to the works I had and were eager to occasionally buy them from me. As I realised there was an opportunity here, I started to collect more pieces with the idea of selling them. Now I represent a few emerging artists from around the world and regularly manage to secure commissions for their work. This ‘enterprise’ grew out of something very pleasurable which has never felt like work.

To compliment it I established Crimson Kaie (www.crimsonkaie.com) as showcase to let the world know about talented artists in all sorts of media and styles. The site has taken off fantastically and it has been such a pleasure to run. As a result I know many of the featured artists have had increased interest in their work and more traffic to their sites.

Again, this project has been a pure pleasure to establish and manage. It came out of a hobby and so has not felt like work even though I have put a good deal of effort and energy into it. Now I see the potential to expand the concept further and if the interest continues to hold I have a couple of ideas up my sleeve for its development.

Everything started spontaneously with no preplanning and little knowledge of the industry. The growth was natural and guided by my interest in the subject rather than financial goals. There has been some financial benefit but it has come by the way – a bonus, in a way.

I’ve always believed that entrepreneurship should be fun – the individual should enjoy what they do. Otherwise they might as well stick with the security of a traditional job.

I now apply these two approaches: skeletal planning and the ‘fun’ factor in every new venture I consider because I have seen, first hand, the benefits of this approach.

Before you do anything, think of a field that you know a lot about or think of yourself as an expert in. Try to find something you are really passionate about as this helps, but it not necessarily an essential. Now once who have a few ideas, put them to the following tests:

1. Is there competition?

People often associate an industry that has plenty of competition as being an industry you should stay away from. I think that’s quite a silly approach because why else would there be plenty of competition other than the fact that it’s a profitable market? If there are plenty of people advertising to this market then that’s a good sign. If the market wasn’t profitable then why would people keep advertising? Use you competitors as your market research.

How do you do this? Let’s use “weight loss” as an example. The first step is to do a Google search for, you guessed it, weight loss! Now once you do a search have a look at the right hand side of the page at the sponsored listings. Its full. Check out the more sponsored links tab the the bottom. 54 pages of weight loss ads! 54 pages! I feel sorry for the guys on like page 32.. Who’s ever visiting these guys? Now go back to the original search and visit the top sites in the organic search. Do they contain a lot of advertising? Banners? Adsense? You get the picture.

2. Clickbank it – Is it popular lately?

No not Google it. Clickbank it. Clickbank is the largest affiliate network for digital products online. I’ll go into a little more detail of Clickbank later in this report but for now quickly visit Clickbank (www.clickbank.com), go to their marketplace (small link top-right of screen) and do a search for your niche to see what comes up.
Now you need to take note of how many products are for available for promotion and the more the better. Its for the same reason we did the Google search earlier. More advertisers = more people buying.
But most importantly you need to have a look at the “gravity” of the product. You can find this under the product description in a faded grey text with other info such as $/sale, %/sale and so on.
I’m not going to explain gravity because that would take me forever and I’ll end up getting confusing myself. Just take my word for it. You want a higher gravity. The higher the gravity the more that item has been promoted and sold recently. Gravity places emphasis on recent interest and sales of that product but in short, the higher the better.

3. Google Keyword Tool

This is different to simply doing a search in Google. Google’s Keyword Tool (do a search for Google Keyword Tool) allows you to see the volume of searches for particular keywords. So back to the weight loss example, the search term “weight loss” has a global search volume of 5 million searches. To put that into perspective “learning guitar” is at about 350,000 searches and “cheap flights” is almost 24 million.

4. Ebay Pulse

A great final test especially relevant for physical products is using Ebay Pulse. Visit pulse.ebay.com. Ebay pulse tells you what’s hot on Ebay right now, a great indicator of what is selling well on the internet. Great to use especially if you want to sell physical products.
The conclusions? You want to sell something that is high in demand, being sold recently and is a proven profitable market. If your product gets a tick for all these tests then your product is sellable and most likely profitable. Don’t be afraid of big markets just because there is plenty of competition. Where there is plenty of competition there is even a bigger market and getting a small piece of the cake is much easier than trying to take the whole thing!

(This is straight out of my ebook, Bootstrapedia. If you want to get a copy, first grab your version of Think and Grow Rich and I’ll also send you my book!)

What is “The Lock In”? Not sure if it has been used before but I’d like to claim that I coined the term. I’m sure someone will jump at me but until then, I coined it.. there. The Lock-in is what I call it when you buy a product or service and you are then locked-in to that agreement even though their is no obligation to do so.

I’ll throw out a few examples. Have you ever used Salesforce as a CRM system? Have you ever decided to export your database to an excel file or similar? There is no function to do so and therefore you are “locked-in”. Your contract has finished and you want to try another CRM system but you can’t export your data easily so your stuck. The lock-in. You probably end up choosing to continue with their overpriced service simply because the cost and effort or switching is really not worth it. The lock-in. There is a way in fact to extract information from Salesforce but its through a function so far fetched from anything mentioning “export data”. And oh yes, there is a mighty big “import” function their for you, don’t worry. But export? Ha! Dream on! It’s hide and seek Salesforce style.

Apple does this well too. If you buy an Apple computer, iPod, iPhone or whatever and you need accessories then you better buy Apple products. The lock-in. Software? Gotta be Apple. They are no doubt getting a little bit better but its there and it’s obvious but tolerable. It’s tolerable because Apple has loyal and dedicated users who take pride in using Apple products.

I recently was confronted with the lock-in when it came to my car. I drive an Alfa Romeo 147 GTA. Looks great, goes great but built by a bunch of lock-in specialists. I needed a light fixed on the car and I thought it should be no big deal. Well this car has ‘lock-in’ written all over it. In order to change the headlight you need to remove to whole front bumper of the car, charged at $160 per hour by Alfa specialists. Then they need a special Xenon light bulb which can only be provided by Alfa (think of the charger of your phone, only one particular adapter will work) and this costs $475 for the bulb alone. That’s not a typo, thats Four Hundred and Seventy Five dollars for a light bulb! Oh and by the way the ballast/transformer powering the light is damaged and I’ll need genuine Alfa ballast for this too. That will cost $1490. Once again, not a typo. So 4 hours of labor removing the bumper and installing the parts, plus the Ballast and Bulb will set you back a total of $2605. $2650 to change 1 single light on my car! Thats one mighty lock-in.

I understand why it’s done and any good entrepreneur or businessmen will look at working with some level of ‘lock-in’. In cases such as Apple, they can get away with it as their products have a ‘cool’ factor plus they have a great brand associated with it. Salesforces is purely frustrating until you figure out how to do it. Alfa is ridiculous as you are only buying parts that provide a functional aspect to the car. I understand if I needed a new set of wheels, thats different but the lock-in though all the mechanical aspects is just plain ludicrous.

My final  thoughts on the lock-in? I’d buy Apple for sure. I’d use Salesforce again and although it can be inconvenient their lock isnt so hefty. I will never buy an Alfa Romeo again. Ever.

Take note: when you use your ‘lock-in’ use with immense care because a lock-in can be used positively in a manner to promote your business and improve relations with your customer. In the same light it can also cost you a customer for life.

Well Yaro just released his Membership Site Masterplan and I have got my hands on it. Put simply, its fantastic. Its very thorough and tells you pretty much everything you want to know about starting a membership site. He has been there and done that, which I believe is the key to being able to provide great value, so naturally this ebook is fantastic value.

What I can’t believe is that it’s a whopping 72 pages of Membership Site gold from the brain of one of the best, yet its absolutely FREE.

Here is a link to Membership Site Mastermind.com where you can get a free copy of this masterplan. I strongly recommend you do, if not for information about starting and growing a membership site, but for understanding more about online marketing and how to use the resources around you to promote your offering.

In my experience the amount of money that I have spent on starting and growing a business has had very little effect on its profitability or success. I have spent $50k developing a mobile advertising network which although has proved successful, has not netted me anywhere near what I was expecting. Yet on the other hand, I created several mobile sites, each one under $100 and they have taken off, in fact they have produced more of a profit than my 50k project! I wouldn’t call the 50k project a flop, as it works great, but I would call the smaller projects huge successes and examples of how I didn’t really need money to make money.

The level of success of my businesses have been completely disproportional to the amount of capital invested, however totally proportional to the amount of value they provide. In later posts I will go through the various options but for now I wanted to share a few examples. Firstly, so that you can stop thinking that you need money to make money and secondly to start thinking about how value, hard work and determination creates money.

1. Plenty of Fish: Markus Frind started this dating site with nothing. It started as a hobby when he was trying to learn ASP.net programming and decided to practice on a dating site. He worked on it a few hours a night and did it because it was a challenge to his ASP.net skills. But what he created was immense value. Value in that all other dating sites around the world charged members to talk to other members. Markus didn’t charge a cent for this service and this was value according to site members. The sites popularity spread massively to where it is today, a 1.5billion page behemoth making anywhere between $5-10 million a year in Adsense revenue. All he did was create a simple service that others would charge for, charge nothing for it and make money through advertising. Simple.
2. Shoemoney: Started the now famous Shoemoney blog. Started off struggling to hold a job. Found out how to turn images into wallpapers for a mobile phone.  Told others how to do it and got a great response. Set up next-pimp.com and used Google Adsense for revenue. Then moved into the ringtones industry and made more money with Adsense (leading to his famous $132,994.97 Adsense cheque) until he got into the subscription/membership revenue model. He had 70,000 members paying 19.95 every 6 months and generating over 3 millions dollars for that year as a recurring income. Once again the fact he had no money to start with didn’t mean he couldn’t make money.
3. J.K. Rowling - Do I need to explain? Born in Bristol, England into a middle class family. Hit hard by the death of her mother, who suffered from multiple sclerosis, and left for Portugal where she married and had a daughter. Returned to Edinburgh a single mom; lived on welfare while finishing her first Harry Potter tale. (Forbes). She went from living on welfare becoming one of the richest woman in Britain in the space of a few years. The 2008 Rowling’s estimated fortune was £560 million ($798 US million).
4. Steve Jobs – Adopted and could not afford to stay in college so co-founded Apple in his parents garage. Has has been monumental in how we use personal computers today and has changed entertainment forever with the introduction of the category and history killing iPod. Once again, starting with nothing but an idea, created a remarkable product and value… now the rest is history.
5. 2/3rds of the worlds billionaires – not a person or a company but more an institution. 2/3rds of the worlds billionaires started out with next to nothing. It was determination and drive that got them to where they are now. These are people who faced adversity many times over and yet still overcame the difficulties to become extremely successful in their field.

This is why whenever I hear that dreaded saying I cringe. People who were in much worse sitatuations than you and I have been able to overcome barriers much worse than simply start up capital problems. We are talking about prosecution, famine, war and other situations which many of us have been fortunate enough not to have been exposed to. It’s not that the doubters don’t have the money, but rather they don’t have the determination, drive and passion when it comes to following their dreams.

Before I go any further I want to clarify something. I have always found it perplexing the way people approach how they should be making a profit from their value offering. I’m not talking about the method in generating a profit, I’m referring to how they think about the term, ‘profit‘. People almost feel guilty if they have an aim of making a profit. Why would you feel guilty about this? There is no reason to feel ashamed of doing something to make a profit. If you provide a product which is of great value and set your price in a range where people can and will purchase it then its a win-win situation. First, you generate revenue and your buyer has purchased something that has a certain perceived value for something they were willing and able to purchase it. I don’t see why anyone should be ashamed of this? If you provide a sub-standard product and charge an exorbitant amount to people who don’t know better just to make a profit, then yes you should be ashamed.

Before you go on this post is continuing from my previous steps for starting up a business. Step 1 and Step 2. If you havn’t read these I strongly recommendyou do as you’ll be completely lost for the remainder of this post!

That aside, once I have thought of an idea with potential and then put down some points regarding the concept, my next step is to think of how I can make money out of offering this service. Well the first and most obvious answer would be to copy the Youtube example and place ads on the website which will earn me money whenever a site user clicks on them. That sounds pretty straight forward but people who are regulars to this blog know my thoughts on using advertising as the revenue model. In short, I’m not a big fan. After all, how many times have you clicked on a display or text ad on Youtube?

On the other hand, will people actually pay to use a video sharing service on their mobile when there are so many free options out there? No I don’t think they would to be honest. If I started charging for a service to stream videos onto mobile then wouldn’t my users start reverting back to using another mobile video streaming site? Most probably. I’ll think a little harder.

Ok so what do I do now. I know that Youtube is the giant and so far offers the best mobile video offering available. I also know Youtube only allows streaming to your mobile and the other download sites are not really anything special. So I’m thinking if I can offer the streaming service for free and support it by advertising I will keep and retain the casual visitors. On top of that if I can also offer a premium service for those wishing to download those videos onto their mobile then I would be able to charge for this as the current alternatives are pretty poor. This allows me to work with two revenue streams, the first being advertising for those casual streaming visitors and as well as a membership based premium service for those wanting to download the content to their mobile.

Ok so this is what I’m thinking:

1. Revenue model 1 – Free video streaming (will not include video downloads) will be supported by advertising. Advertising network options include: Adsense Mobile, Admob and Decktrade.
2. Revenue model 2 – Offer a premium paid service where users can stream videos as well as download any mobile video they like directly to their mobile. Premium members will pay a small monthly fee in order to use the download service.

I’m pretty happy with this as it offers both a streaming option which anyone can use and yet also tailors for users that want even more and wish to download any video directly to their mobile. To do this they will need to become site members and pay a relatively small ongoing membership fee. For me that means the highly trafficked free streaming section still generates a revenue but I can also offer great value and charge for membership which is a great form of recurring income.

First of all, there is very little chance you can make up the advertising dollars spent by the advertising revenue on your site. To effectively get good advertising revenue, either through Google Adsense, Adbright or whatever, plenty of organic traffic is the way to go. Why? Well first of all you need to think of your site as a real business. Where advertising is your revenue model, using paid Adwords traffic to drive traffic is effectively your cost of goods sold (remember accounting 101: COGS?).  It’s your main expense. With organic traffic you don’t have that expense. (I know, not too technical here).

Most importantly however, (this is the part to really think about) Adwords traffic is traffic that came from a contextual environment. A contextual environment is your ad showing up on a relevant and contextual keyword search, another site or a blog that is in a similar niche. So the amount you pay for an ad is roughly the same amount you will receive for a click on your site, as you also run contextual ads. This means that in order for you to make a profit, or even break even, almost everybody who comes to your site must click an ad. You will need a 90-100% CTR on your site which isn’t going to happen. The only way around this is to drive traffic from probable alternatives (ie get traffic to a credit card site from a job search site) but then it will be difficult to get good conversions as your not playing the percentages. Or you can run several ad campaigns from different ad networks but then again it would kinda look like this.

But what if you sell a product? I’m still not sold on this. I honestly don’t think that Google Adwords does that great of a job to drive qualified and potential customers to your online business. I may be wrong and you may have a completely different take on this so if you do, please share. Some bloggers have their own secret tips. There are too many factors you need to overcome in order to break through to the sale. These include your anonymity, trust, competition and desire from the consumer. I can’t imagine that receiving 10,000 people from Google Adwords would compare to receiving 10,000 referred and organic traffic, either by word of mouth or through recommendations.

Genuine organic traffic is traffic that is not complicated with the earlier mentioned barriers of anonymity, trust, competition and desire. I think if your interested in running a successful online business the hardest part will be developing a following and building the genuine organic traffic.  Nothing valuable comes easily overnight, it requires you to provide value, day in day out and accept the fact that the rewards are long term. Sure you can use Google Adwords and I’m sure that you will benefit from it, but the real value comes later down the track when your effort and persistence becomes worth the effort. Work hard, don’t give up and keep at it as everything else is just a fragile quick fix.